- Facebook’s cross-check program has been criticized for offering unequal protection to some users, leading to the Meta Oversight Board investigating the program.
- The board found that the program leads to unequal treatment of users, causes harm, and does not measure its effectiveness.
- The board made 32 recommendations for the company, including developing stronger criteria for which accounts should be eligible for ERSR protections, making those criteria public, and allowing individuals to proactively apply for the program.
- The board also recommends that Facebook build more capacity to ensure it’s actually reviewing posts in the GSR queue.
Published December 6, 2022
