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New cracks emerge in Elon Musk’s Twitter [Casey Newton, Platformer]

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  • Governing
    • The US Supreme Court heard oral arguments in Twitter v. Taamneh, and appears unlikely to hand down a sweeping ruling about liability for terrorist content on social media.
    • The US Copyright Office said AI-generated images that were created using Midjourney should not have been granted copyright protection.
    • The Department of Justice is inching toward a lawsuit challenging Google’s dominant position in the market for digital maps and location information.
    • The FTC won’t challenge Amazon’s $3.49 billion acquisition of One Medical parent company 1Life Healthcare, and the deal will close later this week.
    • Federal officials are charging FTX founder Sam Bankman-Fried with bank fraud and operating an unlicensed money transmitter in addition to the eight counts he already faced.
    • The US Supreme Court declined to hear a bid from Wikipedia to resurrect its lawsuit against the National Security Agency challenging mass online surveillance.
    • For all his talk about transparency, Elon Musk hasn’t published a Twitter transparency report detailing government content removal demands.
    • The European Commission banned TikTok on government employee devices.
    • A shadowy cybersecurity company called S2T Unlocking Cyberspace is marketing its services, which include accessing someone’s phone and turning on their camera without their knowledge, for use against journalists and activists.
    • Chinese regulators told major Chinese tech companies they can’t offer ChatGPT services to the public.
  • Industry
    • Microsoft rolled out new safety measures for Bing that ends chats if prompted to talk about “feelings” or “Sydney.”
    • Microsoft just expanded access to the new Bing on Android, iOS, Edge mobile, and Skype.
    • Microsoft has been secretly testing its Bing chatbot “Sydney” for years.
    • Microsoft Edge is running an aggressive ad on the Chrome download page to dissuade people from switching.
    • TikTok stars are accusing Carter Agency, a talent agency for TikTok creators, of withholding money and concealing the rates of brand deals.
    • Elon Musk laid off dozens of Twitter employees across sales and engineering last week, after telling people repeatedly layoffs were done.
    • Russian propagandists are using Twitter’s new paid verification system to appear more prominently on the platform.
    • Meta is planning more layoffs and will push some leaders into lower-level roles to flatten the layers of management.
    • WhatsApp appears to be working on a “private newsletter tool.”
    • Meta, the personalized news reader built by Instagram’s co-founders, is officially open to the public.
    • Google is asking some employees to share desks and alternate days in the office, citing “real estate efficiency.”
    • YouTube Music released a new feature to allow users to create custom radio stations with up to 30 artists.
    • YouTube is rolling out access to multi-language audio tracks to more creators, allowing them to add dubbing to videos.
    • Spotify announced a new AI feature called “DJ” that will deliver a curated selection of music alongside AI-powered commentary using a “stunningly realistic voice.”
    • Social media is a major cause of depression and anxiety in teen girls, according to an analysis of major studies.
    • Ben Rubin, the founder of Meerkat and Houseparty, launched a new project called Towns — a protocol and decentralized chat app designed to facilitate self-owned, self-governed online communities.

Published February 24, 2023
Visit Platformer to read Casey Newton’s original post New cracks emerge in Elon Musk’s Twitter

Yes, Elon Musk created a special system for showing you all his tweets first [Zoë Schiffer, Platformer]

Y

• Elon Musk’s tweet about the Super Bowl got less engagement than President Joe Biden’s, prompting Musk to fly back to the Bay Area to demand answers from his team.
• Engineers worked through the night to investigate why Musk’s tweets weren’t performing as well as they should.
• They discovered that Musk had been blocked and muted by many people, and that Twitter’s system had been promoting other users’ tweets over his.
• To fix the issue, they deployed code to automatically “greenlight” all of Musk’s tweets, boosting them by a factor of 1,000 and bypassing Twitter’s filters.
• This caused an uproar, and Musk acknowledged it with a meme. The artificial boosts remain in place, although the factor is now lower than 1,000.
• The incident highlights the tension between why some posts are more popular than others, and the difficulty of understanding why people see certain things and not others.
• Google previewed Privacy Sandbox, its answer to Apple’s App Tracking Transparency.
• Instagram will shut down its live shopping feature in March.
• Meta updated the “Why am I seeing this ad?” feature on Facebook to include information about how the company uses machine learning to analyze users’ behavior.
• Andy Jassy says Amazon is doubling down on the company’s grocery store business despite slow growth.
• Spotify removed a clause that let Apple use human voices from Findaway Voices to train Apple’s machine-learning systems.
• Twitter and other big companies are cutting Slack and Salesforce contracts.
• The NFT market been inching back up, with sales on the ethereum blockchain jumping from $546.9 million in December to $780.2 million in January.
• BuzzFeed launched “infinity quizzes,” letting users build personalized narratives using technology from OpenAI.

Published February 15, 2023
Visit Platformer to read Zoë Schiffer’s original post Yes, Elon Musk created a special system for showing you all his tweets first

Elon Musk fires a top Twitter engineer over his declining view count [Zoë Schiffer, Platformer]

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• Elon Musk has been preoccupied with worries about how many people are seeing his tweets, and recently took his Twitter account private for a day to test whether that might boost the size of his audience.
• Engineers showed Musk internal data regarding engagement with his account, along with a Google Trends chart, which indicated that his popularity had dropped from a score of 100 to a score of nine.
• Twitter usage in the US has declined almost 9 percent since Musk’s takeover, and the view count feature may be contributing to the decline in engagement.
• Twitter’s increasingly glitchy product has baffled users, and the company suffered one of its first major outages since Musk took over.
• Employees are torn between giving the right answer and the safe answer when Musk or the goons ask questions.
• The perks that made Twitter an attractive place to work pre-Musk have been eradicated, and Slack has gone dormant.
• The FTC plans to audit the company this quarter, and employees have doubts that Twitter has the necessary documentation in place to pass inspection.

Published February 9, 2023
Visit Platformer to read Zoë Schiffer’s original post Elon Musk fires a top Twitter engineer over his declining view count

Instagram’s co-founders are mounting a comeback [Casey Newton, Platformer]

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• Kevin Systrom and Mike Krieger, the co-founders of Instagram, have created a new venture called Artifact, a personalized news feed that uses machine learning to understand user interests and will soon let users discuss articles with friends.
• Artifact is a kind of TikTok for text, Google Reader reborn as a mobile app, or a surprise attack on Twitter.
• The app opens to a feed of popular articles chosen from a curated list of publishers, and users can follow other users and comment on posts.
• The breakthrough that enabled Artifact was the transformer, which Google invented in 2017 and allowed machine learning systems to understand language using far fewer inputs.
• Artifact is attempting to do the same thing as TikTok, but for text, and is funded by Systrom and Krieger themselves.
• The company plans to include only publishers who adhere to editorial standards of quality, and will remove individual posts that promote falsehoods.
• The team of seven people working on the app includes Robby Stein, a top product executive at Instagram from 2016 to 2021.

Published January 31, 2023
Visit Platformer to read Casey Newton’s original post Instagram’s co-founders are mounting a comeback

Google’s most serious antitrust challenge to date [Casey Newton, Platformer]

G

• The US Justice Department and 8 states have filed a major antitrust case against Google, accusing the company of maintaining an illegal monopoly over the online ad business.
• The lawsuit calls for Google to divest its Google Ad Manager suite, including both its publisher ad server and ad exchange.
• Google has faced a steady drumbeat of regulators accusing it of antitrust violations since 2017, when the European Commission fined the company a then-record $2.73 billion.
• Google’s estimated 26.5 percent share of the US digital ad market is down more than 10 percent from its peak in 2015, due to the growth of Meta and Amazon.
• The lawsuit claims that Google’s fees on its ad exchanges allow it to keep 30 cents out of every dollar spent on them, resulting in overcharges of $100 million for federal agencies.
• The case is rooted in real harms and is in line with traditional thinking about the point of antitrust law, which is to protect consumers.

Published January 25, 2023
Visit Platformer to read Casey Newton’s original post Google’s most serious antitrust challenge to date

Extremely Hardcore: Our New York magazine cover story [Casey Newton, Platformer]

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• Elon Musk’s takeover of Twitter has been chaotic, with employees chewed up and spat out along the way. A new cover story at New York magazine attempts to capture the chaos and the fallout that could take big chunks of Musk’s empire down with it.
• Government agencies rely on Twitter to share time-sensitive communications, but their dependence on the platform is becoming more tenuous under Musk’s ownership.
• The UK’s Online Safety Bill is expected to reduce user numbers for the big social platforms, impacting advertising revenue on platforms like TikTok and Instagram.
• Microsoft is likely to receive an antitrust warning from the European Union about its bid for Activision Blizzard.
• Microsoft CEO Satya Nadella said the company will move quickly to commercialize tools like ChatGPT and incorporate them into the company’s products.
• Apple announced the next-generation 14-inch and 16-inch MacBook Pro models, with faster M2 Pro and M2 Max chips, up to 96GB of RAM, an upgraded HDMI 2.1 port with support for an 8K external display, and faster Wi-Fi 6E.
• Bitcoin’s price has risen 26 percent in January, breaking $20,000 again and putting it in on course for its best month since October 2021.
• Scammers are gaming Amazon’s review system to sell fake 16 terabyte portable SSD drives for $100 or less.
• Discord acquired Gas, the app that allows teens to share compliments with each other anonymously.

Published January 18, 2023

Visit Platformer to read Casey Newton’s original post Extremely Hardcore: Our New York magazine cover story

Can ‘radioactive data’ save the internet from AI’s influence? [Casey Newton, Platformer]

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• AI-generated text is increasingly being used in mainstream media, with CNET and the Associated Press using automation technology to publish articles.
• Character A.I. is a website that allows users to interact with chatbots that mimic real people and fictional characters.
• AI-generated text can be used to spread propaganda and other influence operations, and is difficult to detect.
• Solutions to this problem include regulating AI models, regulating access to them, developing tools to identify AI influence operations, and promoting media literacy.
• Platforms can also collaborate with AI developers to identify inauthentic content, and the concept of “radioactive data” has been proposed as a way to trace AI-generated text back to its source.

Published January 13, 2023. Visit Platformer to read Casey Newton’s original post.

Why TikTok’s future has never been so cloudy [Casey Newton, Platformer]

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• TikTok is currently the third most-downloaded free app on iOS and Google.
• 19 of the 50 US states have restricted access to TikTok on government computers.
• The US government has banned TikTok from devices under federal management.
• TikTok is attempting to reach a deal with the Council on Foreign Investment in the US to continue to own the company while putting user data, recommendation algorithms, and corporate governance into a kind of quarantine.
• An internal investigation found that ByteDance employees had used TikTok to record journalists’ physical locations using their IP addresses.
• This has undermined the goodwill the company spent the past few years cultivating and could give President Biden all the reason he needs to finish what Trump started.

Published January 3, 2023. Visit Platformer to read Casey Newton’s original post.

How Elon botched his war on bots [Casey Newton, Platformer]

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  • Elon Musk attempted to rid Twitter of spam by blocking traffic from roughly 30 mobile carriers around the world, impacting people with two-factor authentication.
  • Twitter quickly unblocked the carriers, but the incident highlights growing confusion within the company as it struggles to carry out Musk’s erratic commands.
  • Musk has fired employees seen as insufficiently loyal to him, and recently sent an email to Twitter employees threatening to sue people who leak confidential information.
  • He has also increasingly advanced the narrative that Twitter was a den of corruption before he bought it, and recently made a baseless smear against a former employee.
  • His full-throated embrace of the conservative mainstream has actively degraded Twitter as a news source, and caused anxiety for those who want to make jokes about tech.
  • It is time to start leaving Twitter behind and find new alternatives for gathering news and promoting work.

Published December 12, 2022

Visit Platformer to read Casey Newton’s original post

The real scandal inside Facebook’s cross-check program [Casey Newton, Platformer]

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  • Facebook’s cross-check program has been criticized for offering unequal protection to some users, leading to the Meta Oversight Board investigating the program.
  • The board found that the program leads to unequal treatment of users, causes harm, and does not measure its effectiveness.
  • The board made 32 recommendations for the company, including developing stronger criteria for which accounts should be eligible for ERSR protections, making those criteria public, and allowing individuals to proactively apply for the program.
  • The board also recommends that Facebook build more capacity to ensure it’s actually reviewing posts in the GSR queue.

Published December 6, 2022

Visit Platformer to read Casey Newton’s original post

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